Frequently Asked Questions

• Payment methods that can be used are: Visa, Mastercard, American Express and Paypal. 
• Cash on delivery as of now, is not available.

Australian Dollar (AUD)
British Pound Sterling (GBP)
Canadian Dollar (CAD)
Euro (EUR)
Japanese Yen (JPY)
New Zealand Dollar (NZD)
Singapore Dollar (SGD)
US Dollar (USD)

Please be aware that your credit card or bank statement will show a charge by Gear Delight, rather than a reference to sunken skull or sunkenskull.com or the specific product you purchased.

Yes, we ship worldwide.

Shipping cost varies depending on your location and shipping options. Standard insured shipping usually range from $4.95 - $9.95.

We ship your orders from various international warehouses (US, Canada, China and Singapore). Our inventory is distributed over multiple fulfilment centers around the world  in order for you to receive the order faster. This means orders containing multiple items may be shipped individually. You may receive an item before the next. So don't panic if you don't receive all of your items at once as the others are on the way. If you do not receive all your purchase within 8 weeks, please contact us to look into your shipment.

We are located in Hong Kong.

Contact us or write to us at sales@geardelight.com with your order number and the subject as “Track Order”.

We will get back to you in 2 to 3 business days with your tracking number, if it’s available.

The duration of the shipping depends on the product and the location. You can find the shipping duration on each product page. Usually, it will take around 14 - 38 days for the order to be delivered.

It is easy!

• > Browse through our Products.

• > Add the products you like, to your cart!

• > Proceed to checkout.

• > Enter your shipping and billing details.

Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet.

If you wish to change anything about your order, please contact us or write to us at sales@geardelight.com within 24 hours of placing your order. If the order has already been shipped, we can no longer make any necessary changes to it.

To know about our exchange and return policy, kindly check our Refund Policy page.

We always try our best to serve our customers with the best quality products. However, there might be several factors which result in your products to be damaged. If you have received a defective or a damaged product, please contact us or write to us at sales@sunkenskull.com. Let us know the problem and don't forget to attach photo or video so we can address the issue clearly.

We will send a replacement if the customer requests for one.

If you lost the tracking number, please contact us. We will send you the tracking number again.

We are not responsible for lost or stolen items.

Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site.